Physics Department

Phone Service Definitions

The Physics Department has decided to provide, internally, a Voice over Internet Protocol (VoIP) phone system for its members to contain costs. The UCSB campus continues to provide analog phone service to much of the building, also.

When connecting a new phone instrument, the type of service needed will be based on the existing service (if any) and the use of the room, based on the department policies.

• As we transition from the old analog system, we anticipate most of the requests will be to transfer an existing analog phone number to the new digital VoIP system. We will work with you to install a new instrument, confirm its operation, etc, before removing and cancelling the old analog phone service.
• For a new phone, in a new location, or for a new individual, the obvious choice is a new phone number. Providing a new phone number, however, is based on department policies. If you provide an extramural account number, a new phone number is your choice, but if the department pays, it will be based on policy.
• This highlights the choice of an internal extension. These instruments will have an internal number, and can contact other internal VoIP phones, only. This would be a rare, special situation.
• The last choice indicated provides for an internal extension, but also allows access to calls to/from outside the VoIP system using a number already on the VoIP system. This might be another extension of an existing number. It might also be used for an extension served by a phone tree.