VoIP New Telephone System Information

Physics Department Phone Charges

 

 

Department VoIP System Recharge

The Physics Department has decided to operate its own internal Voice over Internet Protocol (VoIP) phone system, in an effort to contain department costs. In doing so, it centralizes much of the hardware and recurring costs. In order to allocated these costs, and provide access to other department members, we calculated recharge costs for various aspects of the VoIP system. The numbers below are subject to change, but are computed to recoup the actual cost of operating the entire system. "Add-on" elements are typically recharged at actual cost, or require direct billing from the campus phone system to the cost center.

The Physics Department has designated the Physics Computing Services (PCS) networking unit as the phone system operator, and all billing and charges are processed through that unit.

Actual phone instruments provided are based on the technical requirements of the base system, as determined by the department technical staff. Customer supplied equipment must be on the PCS supported list. Customization of the system (i.e. phone trees for a research lab) and other additional work can be provided by Physics Computing Services at their normal rates. Rates listed below include normal configuration and allocation of equipment for the purposes of meeting the department phone policy.

VoIP Instrument and port allocation

Where designated in the policy, this will also include a direct-inward-dialed (DID) number:

  • Monthly recurring charge: $11.00

Customer supplied equipment connected to VoIP system, port allocation

This allows, for example, customer supplied (compatible) VoIP phone equipment to be used:

  • Monthly recurring charge: $8.50

Additional DID numbers

This should be charged directly to the account by the campus phone system.

  • Monthly recurring cost charged by campus: $1.68