VoIP New Telephone System Information

Softphones

About Softphones

There are several different soft phones that are available and that will work with our VoIP system. One of the most reliable ones that we recommend (works with Windows, Mac and Linux) is Xlite from www.xten.com.

Softphone can be accessed from anywhere there is an Internet connection.

We have tested the Logitech USB headset with no problems, but a Radio Shack headset will work if you have a standard microphone port on your computer.

Install Instructions for Windows

Install Instructions for Windows
Install Xlite (3.0 - build 41150) using the default options.
When you start your Xlite phone for the first time the SIP Accounts configuration window comes up.  Click Add...The info that needs to be entered for UCSB Physics is:
Account Tab: User Details
Display name: your choice
User name: your sip phone number (3 digit extension) provided by PCS
Password: provided by PCS
Authorization user name: your sip phone number (3 digit extension) provided by PCS
Domain: physics.ucsb.edu

Account Tab: Domain Proxy
Check: Register with domain and receive incoming calls
physics.ucsb.edu
The rest of fields - defaults are OK

Install Instructions for Mac or Linux

Install instructions for the Mac, or Linux.
To start configuring, click on the Menu icon next to the Green telephone icon on the main Xlite display. Then go to "System settings" and then "SIP Proxy". The info that needs to be entered for UCSB Physics is:
Enabled: Yes
Display name: your choice
User name: your sip phone number (3 digit extension) provided by PCS
Password: provided by PCS
Authorization user name: your sip phone number (3 digit extension) provided by PCS
Domain: physics.ucsb.edu

If you are setting up the Softphone on a computer behind a NAT firewall (i.e. your home computer) you will need to set the following:
Go back to the "System Setting" and then to "Network" and set:
Primary STUN server: xten.net (optional - helps when behind NAT such as at home)
Rest of fields - defaults are OK



Headset

Headsets for PC use with X-Lite Softphone: