VoIP New Telephone System Information
Telephone Features
The majority of the phones deployed by PCS are Aastra 33is. A small number of phones installed during the initial phase were the Aastra 9133is. The models are, technically speaking, not significantly different from one another, but the icons on the phone nameplate look different from one another.
Which model of VoIP phone do I have?
The Aastra 33i phone has the letters "33i" to the right of the arrow navigation keys. (The 9133i does not.)
Relevant pages extracted from User manuals for Aastra 9143i/33i and 9133i phones:
Dialing plan
Dial plan is the same as the UCSB Campus phone system
XXX 3-digit internal VoIP extensions
XXXX 4-digit dial remains the same.
9-XXX -XXXX (local numbers)
9-1-(XXX)-XXX-XXXX (long distance)
9-011 + country code + the number (international)
Retrieve Voice Mail Messages
When the Message light is blinking, you have a Voicemail message. To listen to it press the VMail speed dial button, or dial 7888 (from off-campus 805-893-7888). If prompted, enter your extension number plus the # sign and password plus the # sign, then press 1 for new mail. See Voicemail guide for how to use.Conference Call
Aastra phones can only be used to connect three parties- for more than three use “MeetMe Conference Feature." When two phones are active, put one on hold by pressing the hold button, dial the third party, when the third party answers, press the conference button to connect all three parties.
Change ring tone
If you would like to change the ring tone for your phone (too similar to others in your area), please email phone-operator@physics.ucsb.edu to let us know.DND (Do Not Distrub)
Press the DND button (sends calls to Voicemail on first ring). Be careful with this feature! When DND is activated the display shows an icon with a circle with a line through it and the light next to the DND button will be lit red.Transfer a call
Press the Transfer button, dial the number, and press Transfer again.
The consultation transfer is not available at this time. To consult with person before you transfer a call to them you must put the caller on hold, dial the person speak with them, hang up, than go back to the held call and use the transfer button.
Personal Directory Entries
More info TBA.View call log file for missed, dialed, received call history
To look at the history of calls (missed and received) on your phone, hit the button marked "Callers" (33i) or with the phone icon (9133i) and use the arrows to navigate through the history list. To call a number from the list, simply pick up your handset on that entry and your phone will dial it.Programmable Speed Dial keys
If you would like to add speed dials to the 5 unused slots on the your phone, please email operator@physics.ucsb.edu with your extension number to let us know which numbers you would like programmed.
